Privacy Policy

This Privacy Policy explains how PT Footwear | QC collects, uses, stores and protects personal information submitted through portugalfootwearqualitycontrol.com or provided when contacting us about footwear quality control services in Portugal.

By contacting us, submitting information through the website or otherwise providing personal information in connection with an enquiry, your information may be processed as described below and in accordance with applicable data protection law.

1. Who we are

PT Footwear | QC operates portugalfootwearqualitycontrol.com to provide independent footwear quality control, sourcing support, production monitoring, inspection and reporting services in Portugal.

For questions about this Privacy Policy or the way personal information is handled, contact hello@portugalfootwearqualitycontrol.com.

2. Information we collect

We may collect personal information that you voluntarily provide when you contact us by email or through the website contact form. Depending on the enquiry, this may include:

• First and last name
• Email address
• Company or brand name
• The service selected or requested
• Order, product, factory or production information included in your message
• Any other business-related information you choose to provide

We may also receive limited technical information generated through normal website operation, such as IP address, browser or device information, access times, requested pages and server or security logs.

3. How we use your information

Personal information may be used to:

• Respond to enquiries and requests
• Understand the footwear order, inspection or quality-control support being requested
• Assess potential projects and prepare relevant service information
• Communicate with clients, prospective clients, factories, agents or other relevant business contacts where necessary for the requested service
• Maintain appropriate business and correspondence records
• Operate, secure and improve the website
• Comply with legal, regulatory or accounting obligations where applicable

We do not use information submitted through the website for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal basis for processing

Where the General Data Protection Regulation (GDPR) or other applicable data protection law applies, personal information is processed only where there is an appropriate legal basis. Depending on the circumstances, this may include:

• Taking steps at your request before entering into a contract or business relationship
• Performance of a contract
• Our legitimate interests in responding to business enquiries, operating our services, maintaining records and protecting the website and business
• Your consent, where consent is the appropriate legal basis
• Compliance with legal obligations

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Contact forms and service providers

Website enquiries submitted through the contact form are transmitted using FormSubmit, a third-party form-processing service. Information entered into the form is therefore processed through that service for the purpose of delivering the enquiry to PT Footwear | QC.

FormSubmit states that form submissions are retained by its service for 30 days.

We may also use hosting, email, security or other technical service providers where necessary for website operation and business communications. These providers may process limited personal information on our behalf or as independent providers according to the services they supply.

Where a service provider processes personal data outside the European Economic Area, applicable transfer safeguards required by data protection law are used where necessary.

6. Sharing of information

We do not sell or rent personal information.

Information may be shared only where reasonably necessary for the requested service, website operation, professional administration or legal compliance. This may include relevant service providers and, where required for a project, information necessary to communicate with a factory, agent, supplier or other party involved in the order.

We may also disclose information where required by law, regulation, court order or a competent authority, or where reasonably necessary to protect legal rights, security or legitimate business interests.

7. Data retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected. Retention periods depend on the nature of the enquiry or business relationship, the need to maintain appropriate project or correspondence records, and any applicable legal, tax, accounting or dispute-resolution requirements.

Information that is no longer required will be deleted, anonymised or otherwise handled in accordance with applicable data protection obligations.

8. Cookies, technical data and embedded content

This website may use cookies or similar technologies required for normal website functionality, security and technical operation. Hosting and infrastructure providers may also generate standard server logs.

The website may include third-party content such as an embedded YouTube video. When third-party content is loaded or used, the relevant provider may receive technical information or place cookies according to its own privacy practices and settings.

You can control or delete cookies through your browser settings. Restricting some technologies may affect the operation of certain website features or third-party content.

9. Data security

We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure. However, no website, email system or internet transmission can be guaranteed to be completely secure.

10. Your data protection rights

Subject to the conditions and limitations established by applicable law, you may have rights including:

• The right to be informed about how your personal information is processed
• The right to request access to personal information held about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of personal information in applicable circumstances
• The right to request restriction of processing in applicable circumstances
• The right to object to processing based on legitimate interests in applicable circumstances
• The right to data portability where the legal conditions are met
• The right to withdraw consent where processing is based on consent

To exercise a data protection right, contact hello@portugalfootwearqualitycontrol.com. We may request reasonable information necessary to confirm identity before acting on a request.

11. Right to lodge a complaint

If you believe that your personal information has been processed in breach of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority.

In Portugal, the supervisory authority is the CNPD — Comissão Nacional de Proteção de Dados. Further information is available at www.cnpd.pt.

12. Third-party links

This website may contain links to third-party websites or services. PT Footwear | QC is not responsible for the privacy practices, content or security of external websites. Their own privacy notices and terms apply when you use those services.

13. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in the website, service providers, business operations or applicable legal requirements. The version published on this page is the current version.

14. Contact

For questions about this Privacy Policy or the handling of personal information, contact:

PT Footwear | QC
hello@portugalfootwearqualitycontrol.com